At Rwadiah, we prioritize customer satisfaction and stand by the quality of our perfumes. If you are not completely satisfied with your purchase, please refer to our policy below:

  1. Eligibility for Returns

    • Products can only be returned if they are unused, unopened, and in their original packaging.
    • Returns must be initiated within 7 days of receiving the product.

  2. Refunds

    • Refunds will be processed only after the returned product has been inspected and approved.
    • Refunds will be issued to the original payment method used during the purchase.

  3. Non-Refundable Items

    • Items on sale or promotional offers are non-refundable.
    • Opened or used perfumes cannot be refunded or exchanged.

  4. Process for Returns

    • To initiate a return, please contact us at contact@rwadiah.com
    • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  5. Damaged or Incorrect Products

    • If you receive a damaged or incorrect product, notify us within 24 hours of delivery with proof (images or videos).